FAQs
Thursday 25 January – Sunday 28 January 2024
What is Burns&Beyond?
Now in its sixth year, Burns&Beyond is a culture festival in Edinburgh celebrating the life and legacy of Robert Burns, Scotland’s National Bard, inviting audiences to discover the very best in live music, comedy, poetry, dance and art from across Scotland… and Beyond!
Where is Burn&Beyond taking place?
Burns&Beyond takes place in multiple venues across Edinburgh’s New Town and Old Town with main programme activity taking place at:
Burns&Beyond Festival Club
Assembly Rooms , 54 George Street, Edinburgh, EH2 2LR
https://www.assemblyroomsedinburgh.co.uk/
Start times may differ for each daily event. Please refer to our events page for more event information.
What do audience members need to do when attending Burns&Beyond events:
We will be strongly recommending our visitors follow all our guidelines when visiting our events:
• Refrain from attending if you are unwell, have Covid-19 symptoms or have been contacted by NHS Scotland Test and Protect in the last 14 days
• Encourage all to respect other people’s personal space
• Bar areas open, offering a limited selection – please avoid if crowded and respect people’s personal space
• Please respect our staff during your visit as they implement the processes, we have put in place to support everyone’s wellbeing.
Is Burns&Beyond family friendly?
Please note that Burns&Beyond Festival Club events at the Assembly Rooms events have age restrictions ranging from 14+ (Under 16’s must be accompanied by adult 18+) and Over 18’s Only, more information on event age restrictions can be found on the event and tickets pages on our website.
Will there be Strobe Lighting as part of the event?
Lighting effects will be used in the Burns&Beyond Festival Club. Any strobing effects will be advertised in advance and warning notices located on entry to venue.
Is the event suitable for children and buggy friendly?
Yes absolutely, our family friendly events are suitable for children and buggy access. Staff will be on-hand should you require assistance for buggy access.
Our event stewards and staff are available throughout the events to assist and advise.
Am I allowed to bring food and drink into the event?
Unfortunately no food, alcoholic drinks, glass or cans may be brought into any of the Burns&Beyond event venues. Refreshments will be made available at some of our events and located at designated areas.
Alcoholic drinks will be available at the Burns&Beyond Festival Club (Assembly Rooms) but will not be served to anyone under the age of 18yrs and a challenge 25 policy will be operating during the event.
Can I bring a camera?
We would highly recommend you do but professional photography equipment will not be permitted into the Burns&Beyond Festival Club (Assembly Rooms) without prior permission from the event organisers (i.e. cameras with interchangeable lenses).
There will be so many amazing moments to photograph and remember at this event, please use Smart Phones and compact digital cameras to share images via social media using #burnsandbeyond
Guidelines for Photographers
Burns&Beyond welcomes photographers to our events who are invited to capture and film their experience on cameras and smart phones for personal use and sharing via social media.
Photography for commercial purposes is strictly prohibited. Anyone found using content for promotional or commercial purposes must have a prior written agreement from Unique Events or will be in breach of copyright and may face legal action.
All photography for press or online publications should be title credited to Burns&Beyond.Festival
Ticketing
Where can I buy tickets for Burns&Beyond?
Tickets for Burns&Beyond are available to buy from:
Online: www.burnsandbeyond.com
By telephone: 0844 573 8455*
*Please note that calls cost between 2p to 7p per minute plus your phone company’s access charge. Mobile networks charges may be more expensive.
How much are tickets for Burns&Beyond?
Burns&Beyond presents a programme of both free unticketed and ticked events. Ticketed event prices vary and are available on the website pages for each individual event.
Do you provide tickets for Registered Carers of visitors with accessibility requirements?
Yes, Registered Carers of visitors with accessibility requirements can attend the events for free (if tickets available), but still require an event ticket. Please contact the box office by emailing boxoffice@unique-events.co.uk or phoning 0844 573 8455* to arrange tickets and provide details of any access requirements for visitors.
*Please note that calls cost between 2p to 7p per minute plus your phone company’s access charge. Mobile networks charges may be more expensive.
Do I qualify for a concession ticket?
Unfortunately, there are no concession tickets for registered student or if you are in receipt of state pension or benefits.
Is my ticket valid for any day?
All tickets are only valid for the day and start time of the event/session selected at time of booking and are not transferable. Please make sure you allow plenty of time to get to the event for your selected session start time. Latecomers may not be admitted until a suitable time in the performance.
Will tickets be available to buy on the door?
Tickets will be available to purchase on-the-door for certain events, however we cannot guarantee that tickets will be available for events on-the-day. Due to expected demand, we recommend that you purchase in advance.
Accessibility
What are the facilities and access for people with disabilities?
Burns&Beyond’s venue Assembly Rooms are fully accessible on Ground Floor and first floor areas, with ramp, lift and toilet facilities available.
Please note that the Assembly Rooms Balcony Seating area on 2nd floor is only accessible via steps.
Further details for access to the Burns&Beyond Festival Club (Assembly Rooms) can be found here: https://www.assemblyroomsedinburgh.co.uk/your-visit/access
On arrival to all venues, reception and event staff will be more than happy to offer any assistance you may need to help navigate the venue.
Carer Tickets of visitors with accessibility requirements are Free, but will still require an event ticket. Please contact the box office by emailing boxoffice@unique-events.co.uk or phoning 0844 573 8455* to arrange tickets.
*Please note that calls cost between 2p to 7p per minute plus your phone company’s access charge. Mobile networks charges may be more expensive.
Will there be allocated parking for people with disabilities?
St. Giles’ Cathedral (St. Giles’ Street), Assembly Rooms (George Street), National Museum of Scotland (Chamber Street) all have Blue Badge parking areas in close proximity to the venues.
Travel & Parking
Can I get the Public Transport to the event?
Please Do! Edinburgh has excellent public transport services supplied by Lothian Buses and Edinburgh Trams. Our events are located across Edinburgh City Centre. Travel within the city is best planned with Lothian Buses and Edinburgh Trams. More information on timetable and location/routes can be found on their websites: www.lothianbuses.com www.edinburghtrams.com
Will there be parking facilities at the event?
Public Parking areas are available in close proximity to all Burns&Beyond events and venues. Please check specific parking location for Pay Parking timings and costs.
Can I get the train to the event?
The nearest rail station to our events is Edinburgh Waverley Station and/or Edinburgh Haymarket Station
For further information, please visit National Rail or Trainline.
A taxi rank can be located outside both train stations and is approximately 5-7 minute ride to the event venues.
Will the event be cancelled in the event of inclement weather?
The majority of Burns&Beyond events and activities take place in indoor venues and would not be affected by weather conditions.
No refunds will be offered if the weather is inclement, but the event is safe to go ahead.
Should weather conditions be deemed extreme and weather warnings be issued this would be communicated through the event box office and social media channels.
If the event has to be cancelled due to extreme weather, tickets will be refunded automatically within seven working days. Visitors will be contacted by email with confirmation of refund and offered an alternative night/session if possible.
Will a decision to cancel the event be made in advance?
If ticketed events are required to be cancelled due to extreme weather, a decision to cancel will be taken in advance of the event on the day. If a decision is made to cancel a ticketed event we will endeavor to contact all patrons by email and the information will be advertised on the official website and social media platforms.
For safety reasons, a decision may be made at any time during the evening to abandon, postpone or delay any or all of the advertised events/sessions. This information will be advertised on the official website and social media platforms. In the event of inclement weather visitors should check that Burns&Beyond is open and the event is going ahead by visiting the website , or phoning 0844 573 8455*.
*Please note calls cost between 2p to 7p per minute plus your phone company’s access charge. Mobile networks charges may be more expensive.
Will I get a refund if my event is cancelled?
Yes, if your event is cancelled by the festival/event producers, you will receive an automatic refund from the point of purchase for the value of your event ticket(s). Please note that booking fees are a cost incurred by the Box Office provider and are non-refundable as a condition of purchase.
Programming
Who is responsible for managing the event?
Burns&Beyond is presented Scotland’s leading independent event producers Unique Events Ltd.
Competitions
Terms and Conditions:
Not open to employees of competition host, Unique Events, Marketing Edinburgh, City of Edinburgh Council or Essential Edinburgh their immediate families, their agents or anyone professionally connected with the promotion.
Limited to one entry per household. No third party or bulk entries will be accepted.
Entrants must be aged over 18 years.
Tickets will be non-changeable, non-refundable, non-transferable and will carry no face value.
All elements of prize package are subject to change and are subject to all prize fund provider standard operator terms and conditions.
The prize is as stated. No cash or other alternative prize is available except that in the event of circumstances outside of the promoter’s control. The promoter reserves the right to provide a similar prize of equal or greater value.